Our service begins with the supply of Filestores Boxes to your premises. Your hardcopy information is placed into our Filestores boxes. Our Filestores boxes are double walled and have a 7 year guarantee which extend the longevity of your hardcopy information. We can provide the staff to pack your information onsite at your premises if required.
Scan & Transport to Offsite Records Centre
Once your boxes are ready for collection you can notify us via Email/Phone/Online. Our fully trained, security cleared drivers will arrive at your premises in our satellite tracked Filestores van.
Each box will be assigned with a unique 7-digit barcode on-site, and the Filestores Customer Service Representative will scan each and every box on-site at your premises with our handheld PDT 3100 Scanner to signify the beginning the audit trail. Customers are then left with a signed collection workorder and a print out of all the box barcodes taken off-site.
Upon arrival at our Records Centre, your boxes are scanned into the hold bay area and our system is automatically updated with every box move. Once all box/file information has been added to our system Filestores will provide customers with a full inventory of all files and boxes that are in storage.
Cataloguing
Filestores has the skill and experience to complete the important indexing/cataloguing task for you, through the use of our Special Operations Team. Close attention to accuracy at this set-up stage ensures that the filling system will work efficiently from the outset as every future movement is electronically recorded
Assign Unique location in Records Centre
After the information capture process, customers boxes are then relocated to a unique secure location within our Records Centre, and scanned into this location with the PDT 3100 scanner. All scanned data is then synchronised with our RSSQL database. Your boxes will remain in this location until boxes are either recalled for collections or flagged for destruction.